Account Management

How do I cancel my Kamua account

☕️ TL;DR – To cancel your Kamua account, go to;
Profile > Billing and Subscription > Manage Plan > Account > Cancel Subscription > Confirm Subscription.
See the below steps for more detail.

Heads Up: You cannot cancel your account if your payments are not up to date. Once your remaining balance has been settled, you can follow the steps below to cancel.

Step 1

Click the drop-down next to your profile picture in the top-right of the screen.

Step 2

Select Billing and Subscription from the drop-down menu.

Step 3

Select the Manage Plan button.

Step 4

Check you are logged into the correct account and click the button with the account displayed on it.

Step 5

Click Cancel Subscription.

Step 6

Let us know your reason for canceling (optional) and click Confirm Cancellation.


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